Terms of Service – A2Z Hardware
Welcome to A2Z Hardware. When you visit our website or make a purchase from us — whether online or in person — you agree to the terms laid out below. Our goal is to keep things clear, fair, and respectful for everyone. We follow all applicable laws in New York and across the U.S., and we strive to offer a shopping experience that’s secure, honest, and dependable.
Pricing & Payments
All prices are displayed in U.S. Dollars (USD).
What you see is what you pay — no hidden charges. A flat shipping fee of $8.55 may apply (see our [Shipping Policy] for details).
Prices may change from time to time, but once your order is placed, that price is locked in for you.
Online and in-store prices might differ — this is due to differences in operations and overhead.
Sales tax is calculated based on your shipping address during checkout.
For payment types and processing info, visit our [Payment Policy].
Order Cancellations
We do our best to fulfill every order — but sometimes things come up.
We may cancel your order if:
An item is out of stock
There’s a price error or listing mistake
We can’t ship to your location due to restrictions
We detect suspicious or fraudulent activity
If we need to cancel your order, we’ll notify you within 24 hours and issue a full refund within 3–5 business days to your original payment method.
You’re also welcome to cancel your order as outlined in our [Returns & Refunds Policy].
Using Our Website Responsibly
When you use our website, you agree to keep it respectful and lawful. Some things you must not do:
Spam or send fake messages
Try to hack, scrape, or bypass site security
Place fake or misleading orders
Upload viruses, malware, or anything harmful
If you break these rules, we may suspend your access, cancel your orders, or report the activity if it’s illegal.
Our Content & Copyright
All the content on our website — including product photos, logos, designs, and text — belongs to A2Z Hardware. It’s protected by U.S. copyright law and the Digital Millennium Copyright Act (DMCA).
Please don’t copy, reuse, or share our content without written permission.
Want to ask about permission or report unauthorized use? Contact us at: [email protected] — we’ll get back to you within 1–2 business days.
Changes to These Terms
We may occasionally update these Terms of Service to reflect changes in our store or the law. If we make important changes, we’ll post them clearly on the website and give at least 7 days’ notice before they take effect.
By continuing to use our website after updates, you’re agreeing to the revised terms.
Last updated: August 7, 2025
Your Privacy Matters
We respect your personal data and take your privacy seriously. Any information you share during browsing, ordering, or customer service interactions is protected under our [Privacy Policy].
Legal Stuff
These terms are governed by the laws of the State of New York and the United States.
If any disputes arise, they’ll be handled in accordance with New York state law.
Need to Reach Us?
We’re always happy to help with any questions or concerns related to these terms — or anything else.
A2Z Hardware
📍 2777 West Frederick Douglass Blvd, New York, NY 10039
📞 +1 (646) 596-7131
We aim to respond within 24–48 hours.